Independent Family Run Funeral Directors of Hertfordshire
Hertford, Hertfordshire SG14 1AB
110 Fore Street,
Opening Hours
Mon - Fri 9.00 am-5.30 pm

Death in a nursing home

We are here to help you through the next steps

When a death occurs in a nursing or care home, the facility staff will promptly notify you and usually contact the deceased’s General Practitioner (GP). The GP is responsible for issuing the Medical Certificate of Cause of Death.

Immediate Steps:

  • Contact West & Sons Funerals: Reach out to us quickly so we can arrange to respectfully transport your loved one to our funeral home.

Registering the Death:

  • Certification and Registration: After the doctor has certified the death, you must register it at the Register Office within five days. It is advisable to do this in the area where the death occurred to streamline the process.
  • Death Certificate: The Registrar will issue the official death certificate and any additional copies you might require for legal and financial purposes. Although we do not require a copy, entities like banks, insurance firms, and solicitors will often request one.

Important Documents:

  • Green Form: The Registrar will provide a green form, essential for the funeral proceedings to commence. The original green form will need to be handed to the funeral director.

Additional Support:

  • Probate and Legal Assistance: Should you need further support, especially concerning legal matters, our sister company The Probate Bureau are ready to help. Please call on 01920 443 590  for comprehensive guidance.
a man and a woman holding hands

Death at home

If your loved one passes away at home, and it was expected, you need to call your GP who will come out to certify the death.
If the death occurs outside of the normal surgery hours, then contact the emergency number and an out-of-hours doctor will be notified.
If the death is unexpected then you must contact the police as well as your GP.
There could be a delay in receiving the medical certificate as a coroner may need to be consulted.

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Featured Services

Arranging a Funeral

Arranging a Funeral

Directly order flowers, view and sign the condolences book, share memories and more.

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Donations

Donations

Consider honouring your loved one’s memory by requesting donations to a charity close to their heart.

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Donation box

Donation box

Opt for a meaningful tribute with a donation box at the funeral service.

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Obituary notices

Obituary notices

Take a few moments to express your wishes now and help to ease the burden on your loved ones.

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