If you were to ask anyone what a funeral director does, they will probably answer that we care for the deceased and carry out funerals and, yes, of course we do those things, but from our perspective, for a contemporary funeral director today, our role has evolved and developed into something much more than this.
At all times, we must be conscious of the fact that the funeral is an important part of the grieving process and, if dealt with correctly, can assist the family with one of the steps towards their own healing and acceptance of the situation.
Therefore, we no longer see ourselves as causing the funeral to take place alone; we see our role in the much wider context of caring for the family’s needs and assisting them in the grieving process. As such, and realising there is a lack of bereavement care provision, we have looked at ways to fill this gap. All our staff have had bereavement training and we are able to refer world leading specialists such as Dr Bill Webster where specific help is needed.